Privacy policy

In short

We collect as little as possible: what is needed for you to learn and, if you pay, to manage your subscription. We sell nothing and use no advertising cookies. Responsible is Rian Software Solutions, Esseburgstraat 4, 3022mk, Rotterdam (info@qissio.com).

What we keep

• Without an account: an anonymous number for this browser, your progress (which stories, words and phrases, your answers and reviews), the level you chose, your device's language, when you visited, and through which link or campaign you first arrived.
• With an account: also your e-mail address, and whether you want tips by e-mail (only if you tick it yourself).
• If you pay: what you bought, for which period, and that you agreed to Plus starting at once. Your payment details (such as your card number) go straight to Stripe; we never see them.
• If you join a waitlist: your e-mail address and for which product.

What for

To run the app and keep your progress (performing our agreement with you), to handle payments and invoices (agreement and legal duty: invoices are kept for 7 years), to see which campaigns and pages work and to improve the app (legitimate interest; only in groups, not to follow you), and to send you tips if you chose to (consent, which you can withdraw at any time in your account).

Who helps us

• Supabase (database and login, servers in Frankfurt, EU)
• Vercel (the website)
• Stripe (payments; Stripe is also itself responsible for payment data)
• Resend (sending the login codes)

We have agreements with each of them on protecting your data. Where data leaves the EU, this happens with the safeguards the GDPR requires.

Cookies and storage

We only use what is needed: your login session and a few settings (such as the voice and the direction of the phrases) in your browser. No advertising or tracking cookies.

How long

We keep your progress and account as long as you use Qissio. An anonymous account unused for 12 months may be deleted. If you delete your account, we erase your data, except what the law requires us to keep (such as invoices).

Your rights

You may see, correct or delete your data, object, withdraw your consent and get a copy of your data. E-mail info@qissio.com; we reply within a month. If you disagree with us, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your own country.

Children

Qissio is meant for people aged 16 and over. If you are younger, ask your parent or guardian for permission.