Terms of service
Updated on 2026-11-14
Who we are
Qissio is an app for learning languages with short stories. Qissio is offered by Rian Software Solutions, Esseburgstraat 4, 3022mk, Rotterdam, registered with the Dutch Chamber of Commerce (KvK) under number 60806109, VAT number NL001391003B60. You can reach us at info@qissio.com.
Free and Plus
Part of Qissio is free: a number of stories and phrases per level, with a daily limit. With Qissio Plus you get all stories, phrases and reviews of one language, without a daily limit. We may change what exactly is free; what you paid for with Plus stays available for your whole paid period.
An account
To pay you create an account with your e-mail address; you log in with a code we e-mail you. Keep access to your e-mail to yourself. One account is for one person.
Prices and paying
Prices are shown in the app and include VAT. You pay through Stripe, with the payment methods shown there. A subscription (monthly or yearly) is paid automatically at the start of each period until you cancel. We tell you about a price change at least 30 days in advance; you can cancel before the new price applies.
Cancelling
You can cancel your subscription at any time, from your account in the app ("Manage subscription and invoices"). You keep Plus until the end of the period you already paid for; after that nothing more is charged. A period that has started is not refunded, unless the law requires it.
Right of withdrawal
For digital content you normally have 14 days to withdraw. Plus starts right after payment. That is why, before you pay, we ask you explicitly whether you want Plus to start at once and whether you understand that you give up your right of withdrawal. You can only pay after confirming this.
What we ask of you
Use Qissio for yourself and for learning. Do not copy or spread the stories, images and recordings outside the app, and do not try to get around the app or its security. If you do, we may block your account.
Availability and liability
We do our best to keep Qissio working well, but we cannot promise it is never briefly unavailable or never contains an error. Our liability is limited to what you paid us in the twelve months before, except in case of intent or gross negligence.
Changes
When we change these terms, the new version is published here with a new date. For a change that is to your disadvantage we tell you in advance, and you can cancel.
Complaints and law
If you have a complaint, e-mail us at info@qissio.com; we reply within 14 days. Dutch law applies to these terms. If you live in another EU country, you keep the protection your country's law gives you.